Terms of Service
Please read these terms carefully before using FluxBilling. By using our service, you agree to these terms.
Important Notice
By accessing or using FluxBilling, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
Acceptance of Terms
By accessing or using FluxBilling ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
Definitions
- "Service" refers to the FluxBilling platform, including all features, tools, and functionalities
- "User," "you," or "your" refers to any individual or entity that accesses or uses the Service
- "Account" refers to your registered FluxBilling account
- "Content" refers to any data, information, or materials you upload, submit, or transmit through the Service
- "Subscription" refers to your selected payment plan for accessing the Service
Account Terms
Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Service. By creating an account, you represent that you meet these requirements.
Account Registration
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the accuracy of this information.
Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.
One Account Per Entity
Each individual or business entity may maintain only one account unless explicitly authorized by FluxBilling. Accounts may not be transferred or sold to other parties.
Service Description
FluxBilling provides a hosting and billing automation platform that includes:
- Automated billing and invoicing
- Client management and portal
- Service provisioning and automation
- Payment processing integration
- Reporting and analytics
- Plugin ecosystem for extended functionality
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of significant changes when possible.
Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Transmit spam, malware, or other malicious content
- Attempt to gain unauthorized access to the Service or other systems
- Interfere with or disrupt the Service or its infrastructure
- Resell or redistribute the Service without authorization
- Use the Service for any illegal or fraudulent activities
- Harvest or collect user data without consent
- Impersonate any person or entity
Violation of this policy may result in immediate suspension or termination of your account.
Payment Terms
Subscription Billing
Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable unless otherwise stated.
Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
Price Changes
We may change our pricing at any time. We will provide at least 30 days notice before any price increase takes effect for existing subscribers.
Failed Payments
If a payment fails, we will attempt to process it again. After multiple failed attempts, your account may be suspended until payment is resolved.
Refunds
We offer a 14-day money-back guarantee for new subscriptions. After this period, fees are non-refundable. Contact support for refund requests.
Taxes
Fees do not include taxes. You are responsible for any applicable taxes based on your location.
Intellectual Property
Our Rights
FluxBilling and its associated trademarks, logos, and content are owned by us and protected by intellectual property laws. You may not use our branding without written permission.
Your Content
You retain ownership of Content you upload to the Service. By using the Service, you grant us a limited license to store, process, and display your Content as necessary to provide the Service.
Feedback
If you provide feedback or suggestions about the Service, you grant us the right to use such feedback without compensation or obligation to you.
Limitation of Liability
Disclaimer
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Exclusions
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
Termination
By You
You may cancel your subscription and close your account at any time through your account settings or by contacting support.
By Us
We may suspend or terminate your account if you violate these Terms, fail to pay fees, or engage in conduct that harms other users or the Service.
Effect of Termination
Upon termination, your right to access the Service ends immediately. You will have 30 days to export your data before it is permanently deleted. Provisions that by their nature should survive termination will remain in effect.
Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration or in courts of competent jurisdiction.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Questions about these terms?
Contact us via a support ticket.
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