Modules & Feature Toggles

Why a whole section of the panel can disappear

FluxBilling ships with more capability than any one hosting company sells. A company that only sells shared hosting and support has no use for rack elevations, IP pools or hypervisor clusters, so the platform lets you switch those parts off. The switches live in one place, they are yours to change, and the effect is immediate: a module that is off is hidden from the admin sidebar, its pages stop opening, its tabs vanish from Settings, and the parts of the customer portal that belong to it disappear too.

This is the single most common reason a section you read about in this documentation is not on your screen. Before assuming something is missing from your installation, check the switch.

Can you change these yourself?

Yes. The module switches are ordinary settings in your own admin panel. Nobody outside your company sets them for you, and you do not need to raise a request to have one flipped. Any administrator account that can open Settings and save changes there can turn a module on or off, and the change applies to everyone in your company as soon as you save.

There is one thing you cannot do from this screen: add a switch that is not listed. Which modules appear in the list depends on what your licence covers. Monitoring, for example, is only listed when your licence includes it. If a module you expect to sell is not in the list at all, that is a licensing question — ask whoever supplies your FluxBilling licence rather than looking for a hidden setting. See License for what your installation currently reports.

How to reach the switches

1. In the admin panel, click Settings in the sidebar. The page opens on the General tab.
2. Scroll down the left-hand column to the card headed Feature Toggles, described as “Enable or disable platform features”.
3. Click anywhere on a row to flip its switch. The whole row is the control — you do not have to hit the small toggle.
4. Click Save Settings at the top right of the page.

Nothing applies until you save. Flipping a switch only changes the row on screen. If you leave the General tab without clicking Save Settings, every change on it is discarded. After a successful save the navigation rebuilds straight away — you do not need to sign out and back in.

Reading a row

Each row shows an icon, the module name, a one-line description, and a switch on the right.

• On — the row has a green tint and the switch sits to the right.
• Off — the row is grey and the switch sits to the left.
• Locked — the row is faded and does not respond to clicks. This happens to modules that depend on another module. The description is replaced by Requires Locations to be enabled.

Locations is the parent of five other modules

Locations sits at the top of a small family. Five modules are shown indented beneath it and cannot run without it: Inventory, IPAM, Colocation, IP Transit and VPS Clusters. All of them describe equipment that lives in a physical place, which is what Locations records.

Two consequences are worth knowing before you touch the parent switch:

• Turning Locations off switches its five children off with it, in the same save. They grey out and lock.
• Turning Locations back on does not bring them back. The parent is re-enabled on its own; each child stays off until you switch it on individually and save again. If a module you rely on stopped appearing after a round-trip through the Locations switch, this is why.

When IPAM is on, two extra controls appear indented under it — the IPAM mode selector and the switch-automation setting. Unlike the module switches, those two save the moment you choose an option. They are covered in General Settings. Switching IPAM off also puts the IPAM mode into its disabled state; switching IPAM back on returns the mode to Automatic, so check it if you were previously running in Manual.

What each module covers

The table lists every switch you can operate, what the module gives you, and what leaves the interface when you turn it off. “Admin panel” means what your staff lose; “Customer portal” means what your customers lose.

Modules you can switch on and off, and what disappears when each is off

Module	What it gives you	What disappears when it is off
Resellers Reseller program and wholesale pricing	A reseller programme: wholesale price tiers, reseller applications, reseller accounts and the reseller area of the customer portal.	Admin panel: the Resellers row in the sidebar and the Reseller Program tab under Settings → Financial. Customer portal: for accounts that are already approved resellers, the entire Reseller section of the sidebar — Reseller Portal, Products, Orders, Services, Customers, API Access and Peer Connections. New applications are no longer accepted, so turn the programme itself off on the Reseller Program tab before you switch the module off.
Blog Blog posts and content management	The blog editor, blog categories and the published feed your public website reads.	Admin panel: the Blog row in the sidebar; the blog editor becomes unreachable. The AI settings tab also stops loading — see the note below the table. Customer-facing: your website stops receiving published posts, so any blog pages on it empty out.
Locations Data center locations management	Data centres, their details, racks and rack elevations. The parent of the five modules below.	Admin panel: the Locations row and everything under it, plus the five dependent modules, which switch off with it.
Inventory Hardware inventory & dedicated server management (requires Locations)	The hardware register: physical servers, network devices, PDUs, switch inventory, and the dedicated-server allocation flow.	Admin panel: the Inventory row in the sidebar, and the Bare Metal and Local Agents tabs under Settings → Infrastructure. In Products, product categories typed as dedicated servers are hidden from the category list and their products are filtered out.
IPAM IP address management (requires Locations)	Subnets, IP pools, VLANs, IP assignment and the optional switch automation.	Admin panel: the IPAM row, the switch-inventory screens that hang off it, and the IP-selection controls inside inventory and rack device forms. Existing IP allocations are kept but can no longer be edited.
Colocation Colocation rack space & services (requires Locations)	Selling rack space, power and connectivity as products.	Admin panel: colocation product categories are hidden in Products. Customer portal: categories of the colocation type disappear from the order pages, and opening an old link to one returns a not-found page.
IP Transit IP Transit and bandwidth services (requires Locations)	Selling transit and bandwidth, with per-service traffic and commit billing.	Admin panel: the IP Transit row in the sidebar; transit categories are hidden in Products. Customer portal: transit categories disappear from the order pages, and a customer holding a transit service can no longer open its traffic view or change its configuration.
VPS Clusters KVM virtual servers on your own clusters (requires Locations)	Running your own hypervisor nodes as clusters, selling virtual machines from them, and the takeover tools that adopt an existing virtualisation panel in place.	Admin panel: the VPS row in the sidebar with all of its tabs, the VPS Panel Migration tab under Settings → Migration Tools, and the remote console for a virtual machine. Customer portal: VPS categories disappear from the order pages, so no new virtual machines can be ordered.
Kanban Task management kanban board on the dashboard	A shared task board for your staff, shown as a card on the admin dashboard.	Admin panel: the Kanban card disappears from the dashboard. Nothing customer-facing changes.
Customer API REST API keys customers create in the client panel to manage their services	Lets your customers create their own API keys and drive their services programmatically.	Customer portal: the API Keys tab disappears from a customer's Settings, and keys that already exist stop being accepted, so any integration a customer built stops working.
Monitoring Network & server monitoring dashboard (only listed when your licence includes it)	Device monitoring, thresholds and alerting.	Admin panel: the Monitoring entry and its device screens.

Note: the AI settings tab keeps its configuration alongside the blog module's settings. With Blog switched off, opening Settings → Integrations → AI reports that it could not load its settings and saving there fails. Keep Blog on if you want to configure AI assistance, even if you never publish a post. See AI Settings.

What happens to your data

Switching a module off hides it. It does not delete anything.

• Records already created — locations, racks, IP allocations, clusters, reseller accounts, blog drafts — stay exactly as they were and reappear untouched when you switch the module back on.
• Products and services that were sold through a module are not cancelled or archived. They stay on the customer's account.
• Where a module is the only way to manage something, that something becomes read-only rather than editable. The IPAM switch says so explicitly before you confirm it: existing allocations are preserved but read-only.

Warning: hiding a module you actively sell does not stop the money side. Services stay on accounts and keep their billing dates, but neither you nor your customers can open the screens that manage them. If you are winding a product line down, retire its products first and turn the module off afterwards.

What a customer sees

Customers never see the switches and are never told a module exists. From their side the effect is simply that a category is not on offer:

• Product categories whose type matches a module you have switched off are left out of the order pages entirely — no empty section, no “unavailable” label.
• A bookmark or an old link to one of those categories returns a not-found page rather than an error mentioning a disabled feature.
• Sidebar entries that belong to a module — the reseller area, the API keys tab — are absent, not greyed out.

If you need customers to keep seeing a category while you stop taking new orders on it, deactivate the products instead of switching the module off. See Products and Product Categories.

Common tasks

Switch a module off

1. Open Settings → General and find the module in Feature Toggles.
2. Click its row. If it is a parent, note which indented rows switch off with it.
3. Click Save Settings. Wait for the success message at the top of the page.
4. Check the sidebar: the module's row should be gone. If you were sitting on one of that module's settings tabs, the page returns you to General.

Switch a module back on

1. If the module is indented and locked, switch its parent (Locations) on first and save.
2. Re-open Feature Toggles, click the module's own row, and save again.
3. Re-check any settings that the module owns — in particular the IPAM mode, which comes back as Automatic.

When something is missing and the switch is not the reason

Three other things can hide a page, and they look identical from the outside:

Staff permissions

A member of staff only sees the areas their role permits. If a page is visible to you but not to a colleague, compare their role rather than the module switches — see Staff & Permissions. Some settings tabs — Departments and Admin Signatures — are reserved for super administrators regardless of any switch.

Licence coverage

A module that is not in the list at all is not covered by your licence. Check License, then ask your licence supplier.

Nothing configured yet

Some screens exist but look empty until you set them up — a plugin with no connection, a location with no racks. An empty screen with an explanatory message is a different situation from a missing menu entry.

Tip: the search box above the settings menu only searches tabs you can currently see. If you search for Bare Metal and get no result, the Inventory module is off — the search is a fast way to confirm it.

Related articles

General Settings · Settings Overview · License · Products · Product Categories · Reseller Program · Inventory · IPAM · Locations