Top Header & Global Search
Tour of the admin header bar: global search (⌘K/Ctrl+K), Website, Monitoring, Activity, Settings, Automations, language, notifications and the account switcher.
What the header bar does
The header bar runs across the top of every admin page. It stays fixed while you scroll and bundles the controls you reach for most often: global search, a link to your public website, quick-jump icons for Monitoring, Activity Log and Settings, an Automations summary, the language switcher, notifications, and your account menu. Once you know its layout, most admin tasks are one click or one keystroke away.
Global search
The search box sits on the left of the header. It searches across all of your key records at once and groups the matches by type.
Opening and using it
- Click the search box, or press ⌘K (Mac) / Ctrl+K (Windows & Linux) from anywhere in the admin panel. The placeholder text shows the shortcut for your platform.
- Type at least two characters — a name, an invoice number, a ticket subject, a server name, and so on. Results appear after a short pause as you keep typing.
- Use the arrow keys to move through the results and press Enter to open the highlighted one, or simply click any result.
- Press Escape to close the dropdown, or click the small × inside the box to clear what you have typed.
Each result shows a title and a short subtitle (for example a client's name and email), and selecting one takes you straight to that record's detail page.
What global search looks through
Results are grouped under these headings, in this order:
| Group | What it matches |
|---|---|
| Servers | Physical servers in your inventory |
| Blade Servers | Blade servers in your inventory |
| Network Devices | Switches, routers and other network gear |
| Active Services | Services that are currently live |
| Inactive Services | Services that are no longer live |
| Clients | Customer accounts |
| Orders | Orders |
| Invoices | Invoices |
| Proformas | Proforma invoices |
| Transactions | Recorded payments and transactions |
| Tickets | Support tickets |
Global search is the fastest way to open a specific invoice or ticket: type or paste the number and the matching record jumps straight to the list. If you see “No results found”, double-check the spelling or try a shorter, more distinctive term — the search needs at least two characters before it runs.
The right-hand controls
On the right of the header you'll find a row of icons and your account menu. Which ones appear depends on your permissions, the features you have enabled, and your screen width.
| Control | What it does | When it shows |
|---|---|---|
| Website (external-link icon + label) | Opens your public-facing website. The address and whether the button appears are set in Settings. | On wider screens, when the website button is set to show for the admin panel |
| Monitoring (activity icon) | Jumps to the Monitoring page. | When the Monitoring feature is available and enabled, and you have permission to view it |
| Activity (clipboard-list icon) | Jumps to the Activity Log. | For super-admins and staff with settings access |
| Settings (gear icon) | Jumps to Settings. | For super-admins and staff with settings access |
| Automations (lightning-bolt icon) | Opens a popover summarising automated task activity (see below). | For all admin users |
| Language (globe icon) | Switches the panel language. | When more than one language is enabled |
| Notifications (bell icon) | Opens a popover of recent notifications (see below). | Always |
| Account menu (avatar) | Your profile, account switching and sign-out (see below). | Always |
Automations popover
Click the lightning-bolt icon to see a rolling 24-hour summary of automated tasks — for example provisioning steps run against your services. The header shows pill counts for successful (Ok), Pending and Failed runs, and the list below shows individual items with a coloured status badge, the action and provider, and how long ago each ran.
- A badge on the icon appears when there is new pending or failed activity since you last opened the popover. It is red when failures are present and yellow otherwise.
- A failed item shows a refresh button so you can retry it without leaving the popover.
- Clicking an item that is tied to a service opens that service's detail page.
- If there is nothing to show, you'll see “No automation tasks yet”.
The Automations popover doubles as a quick health check. If the 24-hour window shows no successful runs at all, your scheduled tasks may not have fired — review the automated-task schedule in Settings.
Language switcher
Click the globe icon to open a short list of the languages you have enabled. The current language is ticked; pick another to switch the panel immediately. When you're signed in, your choice is remembered against your account. The globe only appears when more than one language is enabled.
Notifications
The bell icon shows a red badge with your unread count (capped at “9+”). Click it to open a popover with your most recent notifications — up to ten at a time. Each entry shows a title, a short message, and a relative timestamp, and unread items are highlighted. From here you can:
- Click any notification to open the record it refers to (the item is marked read).
- Click Mark all as read in the header to clear the unread count.
- Click View all notifications at the bottom to open the full Notifications page.
When you have none, the popover shows “No notifications yet”.
Account menu & account switcher
The avatar at the far right opens your account menu. The top of the dropdown shows your name and email. From here you can:
- Account Settings — opens your Account page to manage your profile, password and preferences.
- Switch Account — if you have more than one account signed in, pick another to switch to it instantly. Hover an entry and click the × to remove it from the list.
- Add another account — sign in to an additional account without logging out of the current one. You can keep up to five accounts signed in at once; once you hit the limit the option is greyed out and shows “(max 5)”.
- Sign out — Logout ends the current session; when several accounts are stored, Sign out of all accounts ends every one.
The account switcher is handy if you manage more than one login — for example a personal staff account and a shared role account. Switching clears cached data so the new account always loads its own up-to-date records.
On smaller screens
On narrow or mobile screens the header keeps the search box, the notification bell and your account avatar, and tucks the Website, Monitoring, Activity, Settings, Automations and Language controls into an overflow three-dot menu (the More button) so nothing is lost — tap it to reveal the same actions in a list.