Monitoring
Monitor network and server hardware health with SNMP polling: Overview KPIs, a device table, alerts with bulk actions, and a topology map.
What the Monitoring page is for
The Monitoring page is a live health overview of the network and server hardware you track in your infrastructure. It polls every device that has SNMP polling enabled and a management IP, then reports reachability, traffic, CPU, temperature, port status, and any open alerts in one place. Use it to spot an overloaded switch, an unreachable router, or a temperature spike before it becomes an outage.
How to open it
Monitoring lives in the top header bar of the admin panel, not in the left sidebar. On wider screens it appears as an activity icon near the notifications and settings icons in the top-right corner — hover it and the tooltip reads Monitoring. On smaller screens, or if the header is crowded, open the three-dot More menu in the top-right and choose Monitoring from the list. Either route opens the page on the Overview tab.
Once on the page, a Refresh button sits in the top-right corner. It re-pulls data across every tab at once and briefly shows a “Refreshing monitoring data…” confirmation.
Monitoring only shows devices you have already added under Inventory (switches, routers, firewalls, PDUs, access points, load balancers). A device must have SNMP polling enabled and a management IP set in Inventory before it appears here with live data. Devices added without SNMP still list, but show a No SNMP badge and no metrics.
The four tabs
A tab strip sits below the page heading. When there are open alerts, a red count badge appears on the Alerts tab.
- Overview — KPI tiles plus the Top Talkers and Active Alerts panels.
- Devices — a searchable, filterable table of every monitored device.
- Alerts — the full alert list with filters and bulk actions.
- Topology — a geographic map of your devices and the links between them.
Overview tab
Four KPI tiles summarize the whole estate:
| Tile | What it shows |
|---|---|
| Devices Up | Count of monitored devices whose last SNMP poll was recent. |
| Unreachable | Count of monitored devices the platform currently cannot reach. |
| Active Alerts | Total number of open (unresolved) alerts. |
| Total Bandwidth | Combined inbound + outbound traffic rate across all polled ports at the latest poll. |
Below the tiles are two panels:
- Top Talkers — the busiest ports ranked by traffic, each showing the device name, port name, and the inbound (↓) and outbound (↑) rates. Click any row to open that device. When there is no traffic data yet, the panel reads “No traffic data available”.
- Active Alerts — the most recent open alerts with a severity badge, device name, and timestamp. Click a row to jump to the device. When everything is healthy, a green check and “No active alerts” are shown.
Devices tab
This tab lists every network device. Use the controls at the top to narrow the list:
| Control | Purpose |
|---|---|
| Search box | Type to filter devices by name. Click the × to clear. |
| Status filter | All Status, Monitored, or Not Monitored. |
| Type filter | Switch, Router, Firewall, PDU, Access Point, or Load Balancer. |
The device table has these columns:
| Column | Meaning |
|---|---|
| Status | A colored dot — green (Up) or amber (Warning) — or an orange SNMP Unreachable badge when polling has stalled. Devices without SNMP show a gray No SNMP badge. |
| Name | The device name from Inventory. |
| IP | The management IP being polled. |
| Type | Switch, router, firewall, and so on. |
| Ports | Ports up out of total ports. |
| CPU | Current CPU usage; turns amber above 70% and red above 90%. |
| Temp | Temperature in °C; amber above 65°C, red above 80°C. |
| Utilization | Average inbound link utilization, shown as a small bar. |
| Alerts | A badge with the count of open alerts for that device (red if any are critical, amber otherwise). |
| Uptime | How long the device has been up, in days and hours. |
Click any device row to open its detail page, where you can see per-device traffic, CPU and memory, and temperature charts over a selectable time range, a per-port table, the device’s alerts, and where you can Poll Now or adjust per-device alert Thresholds. If no network devices exist yet, the table shows a prompt to add switches, routers, or firewalls in Inventory.
Some columns (IP, Type, Ports, Temp, Utilization, Uptime) are hidden on narrow screens to keep the table readable, and reappear as the window widens.
Alerts tab
The Alerts tab is the complete, filterable history of every alert. Two dropdowns at the top let you filter by Severity (Critical, Warning, Info) and by Status (Active, Acknowledged, Resolved).
Each alert row shows its severity badge, device, alert type, message, time, and status, plus per-row action buttons:
- Acknowledge — marks an active alert as seen so it stops nagging, without clearing the underlying condition. The status badge changes to Acknowledged.
- Resolve — closes the alert and marks it Resolved.
To act on many alerts at once, tick the checkbox at the start of one or more rows (or the header checkbox to select the whole page). A blue toolbar appears with two groups of buttons:
| Button | Effect |
|---|---|
| Acknowledge / Resolve / Delete Selected | Applies the action only to the rows you ticked. |
| Acknowledge / Resolve / Delete All | Applies the action to every alert matching the current Severity and Status filters — not just the visible page. |
When the list spans more than one page, Previous and Next buttons appear at the bottom along with a “Showing X of Y” count.
Delete removes alerts permanently from the history — it does not resolve a live condition. To clear an alert you intend to keep on record, use Resolve instead. Acknowledge and Resolve are only offered on alerts that are still active.
Topology tab
The Topology tab draws your monitored network devices on a world map, grouped by location and datacenter, with lines representing the discovered links between them. A view selector lets you focus the map on a region — World, Europe, Europe & Americas, North America, Asia Pacific, Middle East, or Africa. A summary line counts the locations, datacenters, devices, links, and total traffic in view, and a legend explains the node colors: Up (green), Warn (amber), Down (red), and N/A (gray).
The topology view depends on SNMP data from the devices. If nothing appears, enable SNMP polling on your devices so the map can discover their connections.
Reading device status
Reachability is judged from how long ago the last successful SNMP poll happened:
- Up (green) — polled within roughly the last 10 minutes.
- Warning (amber) — last poll was around 10–15 minutes ago.
- SNMP Unreachable (orange) — no successful poll for more than about 15 minutes.
If a device sits in SNMP Unreachable, the most common causes are a wrong management IP or incorrect SNMP community/credentials. Open the device in Inventory and confirm those values are correct.
Tips
- Total Bandwidth is summed across every polled port at the latest polling interval, so it reflects current throughput rather than a long-term average.
- Use the Refresh button after fixing a device’s SNMP settings to confirm it comes back as Up rather than waiting for the next automatic poll. For a single device, the Poll Now button on its detail page forces an immediate fresh poll.
- The Alerts tab’s All bulk actions respect your current filters — set the Severity and Status filters first to avoid acting on alerts you did not mean to.